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BPO Certification Institute, Inc.Contact Name: Vivek Kalyan, Global Head-Certification Advocacy Program Outsourcing Services Provided:BPO Certification Institute (BCI) is world?s largest competency certification company in the BPO domain offering certification for BPO Professionals and research/advisory services to the global Outsourcing Industry. In 2001, we could vividly imagine, what the global outsourcing industry actually began experiencing in 2004 ? an acute paucity of well-trained, ethical and efficient professionals across all levels ? associates, team leaders and other front-line managers.
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