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e-commerce support centers, inc. (ecom)Contact Name: James Rapp, VP, Mkting. Outsourcing Services Provided:e-commerce support centers, inc. (ecom) provides 24x7 customer and tech support, call center and fulfillment for both B2B and B2C companies. PLUS a CRM suite with campaign management and data mining services. Avoid the in-house "technology trap". Outsource to us. We use state-of-the-art solutions including live chat, instant e-mail response, voice and video over IP, "push" technology, and collaborative browsing and applications. ecom was recognized by Deloitte & Touche as a top 500 technology firm.
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