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HP

Contact Name: Jim Wardrup, for Global Inquiries
Phone: 972-497-3839
Fax: 972-437-1208
Email: jim.wardrup@hp.com
Web Site: http://www.hp.com/hps/index_managed.html

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Since the formation of the company in 1939, the Hewlett-Packard name has been synonymous with quality products and services. Today quality remains a key element that differentiates HP from our competitors. Three fundamental beliefs lie at the core of HP's Total Quality Management (TQM) philosophy and form the basis of the strategic management and operation of the TQM systems: Quality is the paramount differentiator. Quality is dynamic, with the customer defining it. Quality is pervasive, applying to every aspect of the business relationship.

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