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ITAP International

Contact Name: Catherine M. Bing, EVP New Business Development
Phone: 1-215-860-5640
Fax: 1-215-860-5676
Email: cass@itapintl.com
Web Site: http://www.itapintl.com

Outsourcing Services Provided:

1. ITAP supports clients who outsource/offshore and vendors who serve those clients. Our cross-cultural HR specialists provide an integrated approach to HR solutions in country and in-language. We create bridges of understanding between the cultures involved rather than adopting monoculturally developed HR processes that may create barriers to business succcess. Our capabilities are critical for contact centers serving customers from other cultures. We know how to improve contact center quality scores.

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