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SAPContact Name: Nicola Wulff Outsourcing Services Provided:Less Risk = Better BPOSAP has aligned its solutions and services to BPO so that selected partners can deliver better services that are "Powered by SAP." This helps clients generate sustainable business value – by dramatically reducing risk, lowering cost, and improving quality whenever BPO is a strategic option. BPO is not a simple exerciseMany buyers of BPO services realize that managing a BPO relationship purely through contractually agreed-upon pricing and service-level agreements is not sufficient. Common problems are an incomplete understanding of outsourced processes, loss of flexibility, difficulties in measuring performance and financial baselines before and after the agreement, suboptimal governance, complex transitions, and related spiralling costs. The Right Platform for BPOSAP can help you make the most of BPO. Compared to standard business process outsourcing, BPO powered by SAP solutions has substantial advantages:
SAP's value in BPO is based on four pillars:
About SAPSAP is the world's leading provider of business software solutions. Today, more than 26,150 customers in over 120 countries run more than 88,700 installations of SAP® software. Powered by the SAP NetWeaverTM platform to drive innovation and enable business change, mySAPTM Business Suite solutions are helping enterprises around the world. SAP industry solutions support the unique business processes of more than 25 industry segments.
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