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WNS

Contact Name: Becky Dennis
Phone: 212.599.6960
Email: Becky.Dennis@wnsgs.com
Web Site: http://www.wnsgs.com

Outsourcing Services Provided:

WNS is a leading global Business Process Outsourcing company. Deep industry and business process knowledge, a partnership approach, and a proven track record enables WNS to deliver business value to the world's leading companies. WNS is passionate about building a market-leading company valued by our clients, employees, business partners, investors and communities.

Our biggest differentiator is our promise of "extending your enterprise." We understand that adopting our clients' ways of working is key to outsourcing success. Clients choose to partner with us quite simply because our management practices, systems and processes are geared to a simple fact - outsourcing succeeds when the provider works hand in hand with the client, bringing new processes and systems, new performance enhancing techniques and skills, but fundamentally solving business problems and moving the dial together, and not imposing their culture.

WNS Highlights (as of March, 2008)

  • Established in 1996
  • First Indian BPO to be listed on NYSE: WNS
  • Over 18,000 employees
  • U.S. $459.9 million in revenue
  • 160+ global clients
  • Strong network of 15 global delivery centers with 24/7 operations
  • Offering a comprehensive range of BPO services from decision support to industry-specific processes (600+ processes) and shared back-office support
    • Recognized industry leader
    • Best Performing FAO Provider - Global Services 100, Feb 2008
    • Ranked as #1 Insurance Outsourcer in India by Global Outsourcing 100, 2007
    • Ranked No.2 provider for Travel Industry by Black Book of Outsourcing, July 2007
    • Ranked as 6th largest FAO provider globally by Everest Institute, 2007
    • Among Top 20 FAO providers by FAO Today
    • Global Six Sigma Award, 2007
    • Winner of the "Asia-Pacific Six Sigma Excellence - 2007" award for the Best Lean Six Sigma Project
    • The Golden Peacock Innovation (Quality) Award, 2007
    • Supplier Innovation Award at KLM - December 14, 2007

What We Do

WNS is a leading provider of global BPO services. We help companies improve their business processes by bringing together our focus on operational excellence, a global delivery network and deep domain knowledge. Our comprehensive service offerings are organized around industry-focused solutions and cross-industry solutions.

Our Industry-Focused Solutions

  • Banking
  • Communications
  • Financial Services
  • Healthcare Services
  • Hospitality
  • Insurance
  • Logistics
  • Retail
  • Manufacturing
  • Pharmaceutical Services
  • Travel and Leisure
  • Utilities
  • Consumer Packaged Goods

Our Cross-Industry BPO Solutions

  • Contact Center
  • Finance and Accounting
  • Research & Analytics (KPO)
  • Legal Services
  • Procurement



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